DOMESTIC SHIPPING (In India):
- We are offering free shipping on all prepaid orders.
- Once the order is confirmed, the products are shipped within 1-2 working days. Customized orders or pre-order items might take longer time.
- Once order is shipped, customer would be informed about the same and a tracking ID would be provided.
- Standard delivery time for most of the cities is 2-5 working days, while for remote places, it may take 5-7 working days.
- In case of any unforeseen circumstances or rare operational issues like weather, other environmental conditions, heavy traffic due to festive season, there might be a delay in delivering the order.
- Customers are required to provide complete address details with house number, floor, street name and locality along with correct contact number.
- Shipping address with organization name as a customer name would be considered as invalid address and that order would be cancelled.
- Kindly get in touch with us through email at email@example.com for international shipping.
CASH ON DELIVERY :
- We offer COD option at the additional charges of Rs. 50/- (for domestic shipments only)
- COD payment option is available only for the order value up to Rs. 3500/-. Orders above Rs. 3500/- need to be prepaid.
- COD facility is available, if :
- Our courier partners offer COD option for your delivery PIN code
- Billing and Shipping addresses are same
- If above conditions are not met, an online payment has to be made to confirm and place the order.
- All COD orders would be confirmed via OTP verification.
- Note : COD facility has been made available to make your shopping experience smooth. We have noticed that few customers are misusing this facility by refusing parcel at the time of delivery or by providing incorrect/incomplete shipping information resulting in parcel return. For such customers, we may ask to convert their next COD orders to prepaid orders or we may cancel the order.
- Order once placed can not be changed.
- If you wish to cancel your order, please inform us through email at firstname.lastname@example.org within 2 hours of placing the order.
- If there is any correction in shipping address or contact details, same shall be informed to us through email at email@example.com within 2 hours of placing the order.